In a significant leap towards digitalization, the Maharashtra State Road Transport Corporation (MSRTC) has introduced UPI payments on over 34,000 buses. Passengers can now enjoy seamless transactions and bid farewell to cash-related hassles while traveling across Maharashtra and neighboring states.
Key Features of the UPI Payment Facility
- Digital Ticketing Machines: MSRTC has deployed over 34,000 Android-based ticketing machines, allowing bus conductors to accept payments through UPI.
- Convenience for Passengers: With over 55 lakh passengers benefitting, the UPI payment system eliminates the need for cash exchanges, reducing disputes and enhancing overall convenience.
- Operational Smoothness: The rollout, effective from November 11, encompasses daily trips within Maharashtra and extends to Andhra Pradesh, Telangana, Madhya Pradesh, Karnataka, and Gujarat.
Passenger Flexibility and Expectations
- Dual Payment Options: While UPI payment is now widely accepted, passengers retain the traditional cash payment option, providing flexibility to travelers.
- Post-Covid Digital Transition: Responding to post-pandemic expectations, MSRTC introduces digital payment methods, aligning with the nationwide surge in digital transactions.
- Positive Passenger Feedback: Frequent travelers express relief as MSRTC finally adopts digital payment, streamlining ticket purchases and reducing dependence on cash transactions.
Anticipated Benefits and Expectations
- Good Collection Anticipated: MSRTC authorities expect a significant increase in collection through UPI payments, catering to both urban and rural passengers.
- Minimizing Cash Dependence: UPI, widely used in contemporary transactions, aims to reduce the burden of carrying cash for ticket purchases, contributing to a more efficient and secure payment system.
The introduction of UPI payments by MSRTC marks a progressive move in enhancing passenger experience and embracing digital advancements in public transportation. As travelers adapt to this convenient payment method, stay tuned for updates on the impact of this digital transformation on the state’s bus services.
Source : indiatimes
