Abhi Assured is an assurance provided by AbhiBus, which guarantees a superior and reliable bus travel experience to customers. It is developed in collaboration with trusted bus partners. When booking a bus ticket with the Abhi Assured tag, customers can expect seamless booking, travel satisfaction, and prompt resolution of issues related to quality standards, bus delays, service cancellations, or staff conduct. Abhi Assured also offers compensation to travelers in case of any discrepancies or inconveniences. Overall, Abhi Assured aims to ensure customer satisfaction and provide peace of mind during bus travel.

So, don’t forget to look for the Abhi Assured tag while booking your tickets.

When searching for buses on AbhiBus, be sure to look for the Abhi Assured tag. Alternatively, you can use the Abhi Assured filter on our app or website to narrow down the list of operators who have partnered with us to offer the benefits of Abhi Assured.

In case of grievances the traveler can escalate the issue depending on the grievance and claim their compensation. Write an email to [email protected] and share your booking details. Note: In order to avail the benefits and seek resolution for any issues related to Assured bookings, please make sure to file your claims within 24 hours of the completion of your journey.

Customers are not required to provide any documentation for bus delays and cancellations. However, in cases of quality issues, customers may be requested to submit additional supporting materials such as photos, videos, or audio recordings as evidence.

If the bus arrives more than 2 hours late at the chosen boarding point from the scheduled arrival time, customers will receive upto 100% ticket fare as compensation for the inconvenience caused. This benefit is specifically available for services provided by AbhiBus Assured Bus Partners.

To claim your refund for a booking, write an email to [email protected] and share your booking details.

Note: In order to avail the benefits and seek resolution for any issues related to Assured bookings, please make sure to file your claims within 24 hours of the completion of your journey.

This is the advantage of the Assured Program. Even if you avail the service, if the bus arrives after than ASSURED time, you will get up to 100% refund.

If the bus partner decides to cancel their bus service, customers will receive a refund for the cancellation, which can amount to a maximum of 150% of the booking cost.

Customers will be eligible for a refund if the bus services are canceled without any replacement being provided by the partner.

To claim your refund for a booking, you can easily do so by writing an email to [email protected] and sharing your booking details.

Note: In order to avail the benefits and seek resolution for any issues related to Assured bookings, please make sure to file your claims within 24 hours of the completion of your journey.

In the event of bus service cancellation, customers are entitled to receive a refund of up to 150% of their booking amount. The initial 100% refund will be credited back to the original source or mode of payment. Additionally, the remaining amount, up to 50%, can be refunded either through the customer's UPI ID or as Non-Promo Abhicash (which can be fully redeemed for bus bookings), depending on the customer's preference.

AbhiBus, along with its trusted bus partners, strives to deliver the highest quality buses and services that meet industry standards. However, if any issues arise regarding the bus quality or the service provided by the crew, we are committed to providing customers with a refund of up to 100% of their booking amount.

To claim your refund for a booking, you can easily do so by writing to us at [email protected] and sharing your booking details.

Note: In order to avail the benefits and seek resolution for any issues related to Assured bookings, please make sure to file your claims within 24 hours of the completion of your journey.

If the customer chooses to cancel the bus booking at least 6 hours before the scheduled departure time, he/she will qualify for a full refund of the base fare.

Note: Cancellations made within 6 hours of the scheduled journey time will be subject to the refund policy of the bus partner.

Yes. If there is a partial cancellation, you will still be eligible for the benefits of Abhi Assured on the remaining travelers who are booked and will be traveling.

Please note that all the benefits provided by Abhi Assured will be applicable only to the customer based on the booking details and the travelers who were originally booked at the time of the journey.